FAQ
Common questions clients ask before they start.
These are the questions most people ask about privacy, pricing, receiving access, file handling, and account status before they begin using CRIV.
CRIV stands for Confidential Relay, Individually Verified.
Every sender account begins with a seven-day free trial before BTC payment is due.
The planned price is 0.0025 BTC per year.
The account activates after one blockchain confirmation once the BTC payment is received.
Clients must send enough BTC so CRIV receives the full 0.0025 BTC.
If fees reduce the received amount below that total, the account should not activate.
If no payment is received after the seven-day trial, the sender account is deactivated.
No. Because every account includes a seven-day free trial, there are no refunds after the trial expires.
That is the intended product policy. Sending requires a paid account. Receiving and decrypting can stay available from the PWA or website.
CRIV is scoped for DOC, XLS, CSV, PDF, PPT, images, and most other common business file types.
Once a file has been decrypted, all related server-side files should be deleted.
No encrypted or decrypted file copies should remain on the server after decryption completes.
Only an email address and password. No name or other personal profile data is required.
A contact alias, an email address, an optional WhatsApp number, and the key used for private exchange.